Carrefour boss hails progress in e-commerce technique

PARIS (Reuters) – Carrefour’s new alliances with tech giants Google and China’s Tencent present the French retailer’s e-commerce offensive is making huge progress, chief government Alexandre Bompard instructed shareholders on Friday.

The brand of Carrefour is seen on purchasing trolleys on the Carrefour Lingostiere in Good, France, March 31, 2018. REUTERS/Eric Gaillard

Bompard, who took over as CEO in July 2017, mentioned accelerating the corporate’s digital commerce enlargement was an “absolute” precedence within the face of competitors from Amazon and different on-line rivals.

“Six months in the past we have been remoted. All of the retail alliances have been happening with out us. Now we now have offers with Tencent and Google,” Bompard instructed the corporate’s annual shareholders assembly.

“Your organization has grow to be enticing once more and is resolutely offensive. I’m very pleased with the Google partnership which exhibits that Carrefour is again on the highest stage worldwide,” he mentioned.

Europe’s largest retailer in January introduced plans to chop prices and jobs, enhance e-commerce funding and search a partnership in China in an effort to carry revenue and income and beat home rivals within the race to develop digital purchasing merchandise.

As a part of these plans, Carrefour introduced on Monday it was teaming up with Google to spice up e-commerce on its dwelling turf.

Carrefour has been a laggard in e-commerce and the Google deal is in step with Bompard’s plans to take a position 2.eight billion euros within the sector by 2022, six occasions its previous price of funding.

It comes after a deal in March between Amazon and upmarket French chain Monoprix noticed the U.S. on-line large make additional inroads into meals retail in France.

Different digital initiatives from Carrefour have included the opening of its first high-tech retailer in Shanghai final month in partnership with Tencent.

The group additionally introduced a five-year buying alliance with Systeme-U to makes Carrefour the largest purchaser in its aggressive dwelling market.

In April, nevertheless, Carrefour gave a cautious outlook for this yr after gross sales progress slowed within the first quarter, with continued weak point in its core French market suggesting the grocery store chain faces a protracted highway to restoration.


Shareholders on Friday backed Bompard’s 2017 pay plan and the bundle paid to former CEO George Plassat, who left on July 18, 2017.

Over 68 % of votes solid authorised Plassat’s 2017 payout, which included almost four million euros in change for him committing to not be part of a competitor. The bundle drew whistles and boos from commerce union representatives and particular person shareholders on the assembly.

Advisory agency Proxinvest had really useful voting in opposition to Plassat’s payout, saying it was “too huge in view of the group’s efficiency”.

In March, Carrefour unveiled a 34 % reduce to its annual dividend after it reported a web lack of 531 million euros for 2017 and a 14.7 % fall in working revenue.

Bompard instructed shareholders he would make proposals to the board in order that his personal future departure bundle wouldn’t “stir a debate”.

Reporting by Dominique Vidalon;further reporting by Pascae Denis Modifying by Richard Lough and Mark Potter

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